When the pandemic changed life as we know it, HR professionals could no longer rely on business-as-usual approaches to screening candidates. So, talent acquisition professionals are turning to technology to evaluate prospective hires.
Although companies initially pivoted to “virtual” processes and systems to comply with physical distancing requirements, HR leaders have realized how essential tech-driven HR tools are to the hiring process. In fact, in a recent survey, 70% of HR executives reported that using technology more effectively is key to helping them mitigate the impact of the pandemic on their company’s bottom line.
How to Use Free Response Questions for Pre Employment Testing
Free-response questions enable hiring teams to evaluate candidates’ job-relevant skills, aptitude, and behavioral characteristics. When HR professionals use free response questions in the skills testing phase of the hiring process, they can obtain an in-depth understanding of how the candidate will perform on the job.
eSkill’s Free Response feature allows candidates to respond to pre-employment testing questions and complete tasks in many formats, including text, video, and voice response. The Free-Response feature also allows candidates to attach files, such as word documents, images, spreadsheets, PowerPoint presentations, audio files, and PDF files.
Here are some examples of how companies can leverage eSkill’s Free Response feature.
Assess written English language skills: In our increasingly digital world, writing skills are essential to a growing number of positions across industries. Customer-facing positions like Live Chat Operators, Account Executives, and Sales Associates need to communicate via email, live chat, and text message. Administrative, clerical, human resources, healthcare, and hospitality positions all require a certain proficiency level when writing in the English language.
Evaluate the quality of language translations: As digital transformation continues to accelerate and our world continues to become more interconnected, hiring workers capable of speaking in multiple languages is now a business imperative.
Test verbal communication skills: The ability to communicate effectively with customers, colleagues, supervisors, and business partners is an essential skill for positions across industries. It can provide candidates with job-relevant prompts and evaluate their voice or video responses to identify job-seekers with clear and concise communication skills.
Candidate-uploaded documents: The best way to assess many types of skills is to see the product of candidates’ work. For example:
These examples are just a few ways eSkill’s Free Response feature can help recruiters and hiring teams identify top talent with job-relevant skills. Hiring teams can also use this feature to evaluate candidates’ problem-solving skills, situational awareness, and more.
Simple Scoring of Free Response Questions
Scoring the results of free-response questions does not have to be complicated. eSkill’s Simple Scoring feature enables any member of the hiring team with scoring access to rate responses with one to ten stars and add a comment for context. The response and corresponding score are available for the entire hiring team to see on the “Results by Question” page. With responses and scoring easily accessible, the hiring team can streamline scoring practices and reduce the time it takes to review free responses.
Team Scoring example
With the Team Scoring Feature, organizations can:
eSkill’s cloud-based skills testing solutions enable companies to develop and execute a modern and effective hiring approach. And with unlimited training and support from eSkill’s dedicated U.S.-based Customer Success Managers, configuring employment assessments and leveraging the results is easy. With eSkill’s Simple Scoring and Free Response features, HR professionals can make informed hiring decisions more easily.
Learn more about the benefits of using eSkill’s Free Response and Simple Scoring features, pre-employment tests, and on-demand video interviews to find qualified candidates quickly.
Request a demo today.