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430 High Quality Validated Assessments

Timed and Validated 

  • 40 Questions 40 Mins
  • 30 Questions 30 Mins
  • UK Validated for spelling, date and currency for all major topics

Most assessments are available in three ability levels: 

  • Beginner & Intermediate
  • Intermediate & Advanced 
  • Advanced & Expert 

Popular choices include 

  • Excel Plus
  • Word Plus
  • Multi-Tasking
  • Data Analysis
  • Web Marketing
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1 - 10 of 135 Subjects

Basic Computer Knowledge for Windows

Primary Work Skills
MSVA20001

Basic Computer Knowledge for Windows

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Computer Programs, Word Processing, PC Hardware, Files and Systems, Internet and e-mail, Windows Components, Keyboard and Shortcuts

Basic Maths (UK)

Primary Work Skills
MSVA20002

Basic Maths (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Multiplication and Division, Numbers, Addition and Subtraction, Converting Fractions to Decimals, Percentages and Proportions, Problems, Order of operations, Decimals, Equations, Fractions

Digital Literacy Simulation

Primary Work Skills
MSVA20003

Digital Literacy Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Basic Computer Operations (Windows 8.1®), Working with Computers, Social Media, E-mail, Internet

Essential Digital Skills (UK)

Primary Work Skills
MSVA20004

Essential Digital Skills (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Passwords, Searching, Documents, Phishing, Microphone & Camera Settings, Attaching Files

IT Industry Acronyms

Primary Work Skills
MSVA20005

IT Industry Acronyms

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
IT Abbreviation and Acronym Terms

Quantitative Analysis

Primary Work Skills
MSVA20006

Quantitative Analysis

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Hypothesis Testing, Research and Sampling Methods, Probability Theory, Working with Data, Basic Statistics

Retail Manager

Retail Skills
ESWA4321

Retail Manager

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced
Description
Customer Service -Retail (UK), General Retail Knowledge, Reatil Maths, Attention to Detail (UK)

Sales Advisor Skills (UK)

Sales
MSAA1021

Sales Advisor Skills (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Customer Service, Communication, Merchandising, Using Maths, Money Handling, Sales Tasks

Sales Concepts

Sales
MSAA1032

Sales Concepts

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Communications, Product Knowledge, Professionalism, Building Relationships, Closing

Training Skills

Training
MSAA1033

Training Skills

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Evaluation of Training, Training Delivery Methods, Managing Training Materials, Training Objectives and Methods, Training Needs Analysis

Data Entry Plus (35 minutes)

Typing & Data Entry
ESAA4051

Data Entry Plus (35 minutes)

Skill Level(s)
Multiple
Description
Typing: Audio, Alpha Numeric, Text

Data Plus

Typing & Data Entry
ESAA4061

Data Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Checking Accuracy and Performing Corrections, Correlating Numeric Data with Alphanumeric Data, Finding Numeric Data Errors, Referencing Numeric Information, Data Analysis and Pivot Tables

Form-Fill

Typing & Data Entry
MSYA23001

Form-Fill

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Form-Fill Typing

Typing Business Text (UK)

Typing & Data Entry
MSYA23011

Typing Business Text (UK)

Skill Level(s)
Multiple
Description
Typing Business Text (UK)

Typing Contact Data Entry (UK)

Typing & Data Entry
MSYA23014

Typing Contact Data Entry (UK)

Skill Level(s)
Multiple
Description
Typing Names, Addresses Text etc. (UK)

MS Visio® 2016 (UK)

Microsoft Office Software
MSTA18032

MS Visio® 2016 (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Arranging Shapes, Drawing Elements, Connectors, Drawing, Shape Styles, and Stencils.

MS Visio® 2019 (UK)

Microsoft Office Software
MSTA19002

MS Visio® 2019 (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Fundamental Concepts and Installation Working with Visio Shapes, Visio Stencils, Saving, Publishing, and Exporting Diagrams, Creating, Editing, and Formatting Diagrams, Connected Diagrams and Smart Shapes

macOS 11 Big Sur for General Use

Operating Systems & Internet Browsers
MSAA1053

macOS 11 Big Sur for General Use

Skill Level(s)
Multiple
Description
Internet and Networking, Files and Folders, Trackpad and Keyboard, Security and Maintenance

Zoom

Operating Systems & Internet Browsers
MSAB0001

Zoom

Skill Level(s)
Multiple
Description
Advanced Features and Interoperability, Audio, Video, and Screen Sharing, Moderating Zoom Meetings and Webinars, Recording, Feedback, and Reporting, Settings and Scheduling

MS Teams

Operating Systems & Internet Browsers
MSAB0002

MS Teams

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced
Description
Key Features, Tools and Apps, Working with Files, Teams and Channels

Windows Server 2019

Operating Systems & Internet Browsers
MSAB0003

Windows Server 2019

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Basic Administration, Failover Clustering, Installation and Migration, Networking, Remote Access, Security, Storage Administration, Virtualization

Administrator Plus 1

Primary Work Skills
ESAA4001

Administrator Plus 1

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Time Management, Business Communication, Logical Thinking, Attention to Detail

Administrator Plus 2

Primary Work Skills
ESAA4011

Administrator Plus 2

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Spatial Reasoning, Logical Thinking, Attention to Detail, Verbal Reasoning

English Plus

Primary Work Skills
ESAA4071

English Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
English (UK): Spelling and Vocabulary, English Language, Proofreading, email Etiquette

Maths Extra

Primary Work Skills
ESAA4101

Maths Extra

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Quantative Analysis, Basic Maths, Numerical Reasoning, Data Checking

Maths Plus

Primary Work Skills
ESAA4111

Maths Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Basic Maths, Numerical Proofreading (UK), Logical Thinking, Data Checking

Problem Solving Plus

Primary Work Skills
ESAA4151

Problem Solving Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Attention to Detail, Verbal and Numerical Reasoning and Logical Thinking

Reasoning Plus EA

Primary Work Skills
ESAA4311

Reasoning Plus EA

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Spatial Reasoning, Numerical Reasoning, Verbal Reasoning

Attention to Detail (UK)

Primary Work Skills
MSAA1001

Attention to Detail (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Pictures, Word Order, Basic Spelling and Proofreading, Logical Sequence of Words, E-mail and Letter Etiquette, Finding Errors, Analogies, Transposing Numbers and Letters, Fill in the Gap, Homonyms, Numerical Concentration, Main Idea, Short Passages, Word Meaning, Word Analysis

Business Communication (UK)

Primary Work Skills
MSAA1003

Business Communication (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced
Description
Business Vocabulary, Business Meetings, Listening Skills, Channels of Communication, Writing Skills, Communication in the Workplace

Basic Maths (UK)

Primary Work Skills
MSAA1004

Basic Maths (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Multiplication and Division, Numbers, Addition and Subtraction, Converting Fractions to Decimals, Percentages and Proportions, Problems, Order of operations, Decimals, Equations, Fractions

Chat and Multi-Tasking Simulation

Primary Work Skills
MSAA1005

Chat and Multi-Tasking Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Realistic Chat and Multi-Tasking Simulations

Change Management (UK)

Primary Work Skills
MSAA1006

Change Management (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Leading Change, General Terminology, Embedding Change, Change Management Theory, Challenges, Process

Data Checking (UK)

Primary Work Skills
MSAA1009

Data Checking (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Finding Mistakes, Finding Relevant Information, Number and Letter Checking, Comparing Information

Email Etiquette (UK)

Primary Work Skills
MSAA1010

Email Etiquette (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
E-mail Security, Content and Formatting, Salutations and Sign Offs, E-mail in the Office When to Avoid E-mail, E-mail Tone and Etiquette, E-mail Functions, Terms, and Tactics Forwarding E-mail, How to Address E-mails

MS Office 2019 - PowerPoint® (UK)

Microsoft Office Software
MSTA18003

MS Office 2019 - PowerPoint® (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Realistic Simulations, Transitions and Animations, Managing Objects on Slides, New Features in PowerPoint 2019, Working with SmartArt, Saving and Printing Presentations, PowerPoint Views, Working with Shapes, Slides and Master Slide Design

MS Office 2019 - Word® (UK)

Microsoft Office Software
MSTA18004

MS Office 2019 - Word® (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Realistic Simulations, Managing and Setting Up Documents, Working with References, Templates, Inserting Objects, Document Formatting, New Features in Word 2019, Proofreading Features, Setting Up Documents for Printing, Reports

MS Office 2016 - Excel®

Microsoft Office Software
MSTA18005

MS Office 2016 - Excel®

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Formatting, Functions and Formulas, Reports, New Features in Excel 2016, Pivot Tables, Creating, Saving, and Managing Workbooks, Creating and Editing Charts, and Working with Data.

MS Office 2016 - Excel® Simulation

Microsoft Office Software
MSTA18006

MS Office 2016 - Excel® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Customizing Spreadsheets, Formatting, Functions and Formulas, Managing Charts, Managing Workbooks, and Saving and Printing.

MS Office 2016 - Outlook®

Microsoft Office Software
MSTA18007

MS Office 2016 - Outlook®

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Calendar and Appointments, Creating and Sending Messages, New Features, Organizing Messages, Saving and Printing and Tasks

MS Office 2016 - Outlook® Simulation

Microsoft Office Software
MSTA18008

MS Office 2016 - Outlook® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Creating and Sending Emails, Organizing Work, Outlook Features, and Saving and Printing.

MS Office 2016 - PowerPoint®

Microsoft Office Software
MSTA18009

MS Office 2016 - PowerPoint®

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Slide and Master Slide Design, New Features, Transitions and Animations, Working with Shapes, Managing Objects on Slides, Working with SmartArt, Saving and Printing Presentations, PowerPoint Views

MS Office 2016 - PowerPoint® Simulation

Microsoft Office Software
MSTA18010

MS Office 2016 - PowerPoint® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Animation and Transitions; Creating, Saving, and Printing Presentations; Formatting Presentation Content; Managing Objects on Slides; Slide Shows and Views; and Working with Slides.

MS Office 2016 - Word®

Microsoft Office Software
MSTA18011

MS Office 2016 - Word®

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Formatting Documents, Creating and Saving Documents, Graphics and Tables, Using Lists, New Features, and References.

MS Office 2016 - Word® Simulation

Microsoft Office Software
MSTA18012

MS Office 2016 - Word® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Realistic Simulations, Mail Merge, Formatting Documents, Using Find and Replace, Graphics and Tables, New Features, References, Reviewing a Document, Creating and Saving Documents, Headers and Footers, Using Lists

MS Office 2013 - Excel® (UK)

Microsoft Office Software
MSTA18013

MS Office 2013 - Excel® (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Creating and Editing Charts, Editing and Formatting Documents, Managing Workbooks, and Using Functions.

MS Office 2013 - Excel® Simulation

Microsoft Office Software
MSTA18014

MS Office 2013 - Excel® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
 Formatting, Functions and Formulas, Inserting Objects, Managing Charts, Managing Workbooks, and Saving and Printing.

MS Office 2013 - Outlook® (UK)

Microsoft Office Software
MSTA18015

MS Office 2013 - Outlook® (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
General Outlook Settings, Creating and Sending Messages, Managing Accounts, and Tasks and Folders.

MS Office 2013 - Outlook® Simulation

Microsoft Office Software
MSTA18016

MS Office 2013 - Outlook® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Calendar and Appointments, Creating and Sending Emails, Customizing New Emails, General Outlook Settings, Managing Emails, and Saving and Printing.

MS Office 2013 - PowerPoint®

Microsoft Office Software
MSTA18017

MS Office 2013 - PowerPoint®

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Basic Presentation Techniques, Displaying Presentations, General Enhancements, and Using Tools.

MS Office 2013 - PowerPoint® Simulation

Microsoft Office Software
MSTA18018

MS Office 2013 - PowerPoint® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Creating, Saving, and Printing Presentations; Formatting Slides and Presentation Content; Managing Objects on Slides; Running Presentations; and Transitions and Animations.

MS Office 2013 - Word® (UK)

Microsoft Office Software
MSTA18019

MS Office 2013 - Word® (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Document Formatting, Managing Objects, New Features in Word 2013, and Working with Templates.

MS Office 2013 - Word® Simulation

Microsoft Office Software
MSTA18020

MS Office 2013 - Word® Simulation

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Creating, Editing and Saving Documents; Formatting; Insert Operations; and Navigation and Settings.

MS Office 365® (UK)

Microsoft Office Software
MSTA18021

MS Office 365® (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Customization, Office 365 Excel Online, Office 365 Outlook on the Web, Office 365 PowerPoint Online, and Office 365 Word Online.

MS Project® 2019

Microsoft Office Software
MSTA18031

MS Project® 2019

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Costs and Earned Value, Resources and Levelling, Scheduling and Tracking, Tasks, Calendar, and Dependencies, Reporting and Printing, Costs and Earned Value Management, Workspace, Ribbon, and Toolbars, Gantt Charts, Views, and Tables

MS Office 2016 Simulation Combination

Microsoft Office Software
ESTA4131

MS Office 2016 Simulation Combination

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word, Excel, Outlook, PowerPoint (Simulation and Classic Questions)

MS Office 2013 Combination (Simulation)

Microsoft Office Software
ESTA4141

MS Office 2013 Combination (Simulation)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word, Excel, Outlook, PowerPoint (Simulation and Classic Questions)

Excel and Word 2019

Microsoft Office Software
ESTA4171

Excel and Word 2019

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Excel and Word (Simulation and Classic Questions)

Excel and Outlook 2019

Microsoft Office Software
ESTA4181

Excel and Outlook 2019

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Excel and Outlook (Simulation and Classic Questions)

Excel and PowerPoint 2019

Microsoft Office Software
ESTA4191

Excel and PowerPoint 2019

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Excel and PowerPoint (Simulation and Classic Questions)

Word and Outlook 2019

Microsoft Office Software
ESTA4201

Word and Outlook 2019

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word and Outlook (Simulation and Classic Questions)

Excel and Word 2016

Microsoft Office Software
ESTA4231

Excel and Word 2016

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Excel and Word (Simulation and Classic Questions)

Excel and Outlook 2016

Microsoft Office Software
ESTA4241

Excel and Outlook 2016

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Excel and Outlook (Simulation and Classic Questions)

Excel and PowerPoint 2016

Microsoft Office Software
ESTA4251

Excel and PowerPoint 2016

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Excel and PowerPoint (Simulation and Classic Questions)

Word and Outlook 2016

Microsoft Office Software
ESTA4261

Word and Outlook 2016

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word and Outlook (Simulation and Classic Questions)

Word and PowerPoint 2016

Microsoft Office Software
ESTA4271

Word and PowerPoint 2016

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word and PowerPoint (Simulation and Classic Questions)

Outlook and PowerPoint 2016

Microsoft Office Software
ESTA4281

Outlook and PowerPoint 2016

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Outlook and PowerPoint (Simulation and Classic Questions)

MS Office 2019 Simulation Word & Excel

Microsoft Office Software
MSAA1039

MS Office 2019 Simulation Word & Excel

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced
Description
Word & Excel 2019 Simulation

Excel 2019 Functions

Microsoft Office Software
MSAA1043

Excel 2019 Functions

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Date and Time, Financial, Logical and Compatibility, Lookup and Reference, Mathematical, Statistical, and Text.

MS Office 2019 - Excel® (UK)

Microsoft Office Software
MSTA18001

MS Office 2019 - Excel® (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Realistic Simulations, Saving File Options, Managing and Editing Worksheets, Common Functions, Custom Formulas, New Features in Excel 2019, Data Analysis and Pivot Tables, Formulas and Functions, Security, Formatting a Worksheet, Printing and Saving, Charts and Graphs

MS Office 2019 - Outlook®

Microsoft Office Software
MSTA18002

MS Office 2019 - Outlook®

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Realistic Simulations, Working with Templates, Organising Mail, Mailbox Settings, Sending Emails, New Features in Outlook 2019, Miscellaneous Tasks, Reading Mail

Business Etiquette

Management
MSAA1037

Business Etiquette

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Cultural Differences, Business Meetings, Business Communication, Safe Topics

Excel Plus

Microsoft Office Software
ESAA4081

Excel Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Excel (Simulation), Numerical Proofreading, Data Checking, Numerical Reasoning

Word Plus

Microsoft Office Software
ESAA4161

Word Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word (Simulation), Verbal Reasoning, English Proofreading (UK), English Spelling and Vocabulary (UK)

MS Office 2019 (Classic) Combination

Microsoft Office Software
ESTA4121

MS Office 2019 (Classic) Combination

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word, Excel, Outlook, PowerPoint (Simulation and Classic Questions)

Adobe Illustrator CC 2019

Desktop Publishing Software
MSAA1048

Adobe Illustrator CC 2019

Skill Level(s)
Multiple
Description
Project Setup, Working with Objects, Exporting, Working with Paths, Appearnce,Working with Type

Microsoft Azure

Hardware and Networking
MSAA1050

Microsoft Azure

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Azure Subscriptions and Resources, App Service, Monitor, Automation, Virtual Machines, Subscriptions and Resources, Storage

General IT Infrastructure Skills

Hardware and Networking
MSAA1051

General IT Infrastructure Skills

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Cybersecurity and Cybercrime, IT Infrastructure & Security, Audit Log Management, Continuous Vulnerability Management, Firewall Configuration, Incident Response

MS System Centre Operations Manager (SCOM) 2019

Hardware and Networking
MSAA1054

MS System Centre Operations Manager (SCOM) 2019

Skill Level(s)
Beginner/Intermediate; Advanced/Expert
Description
Administration of Operations Manager, Deployment of Operations Manager, Planning for Operations Manager Deployment, Reporting, Management Pack Authoring

Networking Essentials

Hardware and Networking
MSKA10007

Networking Essentials

Skill Level(s)
Multiple
Description
Connectivity Devices, DNS, Ethernet, LAN Topologies, Modems and Routers, Network Operating Systems

Application Security

Hardware and Networking
MSKA10015

Application Security

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Penetration Testing, Cross-Site Scripting, Scanning and Enumeration, Web and Mobile Applications, Red Teaming, Networking, Injections

Mobile Device Management

Hardware and Networking
MSKA10016

Mobile Device Management

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Mobile Device Features, App Management, Third Party Integration, File and Device Management,Implementation, Security, Support

Infection and Prevention Control (UK)

Healthcare
MSAA1012

Infection and Prevention Control (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Public Travel, At Home, Useful Techniques, At Work, Interacting with Others

Cooking Skills

Hospitality
MSAA1040

Cooking Skills

Skill Level(s)
Multiple
Description
Food Safety,Food Preperation, Cooking Techniques, Cooking Skills

Food and Beverage Serving Skills

Hospitality
MSHA0020

Food and Beverage Serving Skills

Skill Level(s)
Multiple
Description
Checkout Procedures, Personal Appearance, Quality of Service, Sanitation and Safety Concepts, Server Function and Responsibilities, Service Equipment, Serving Drinks, Serving the Meal, Using Technology

Remote Working (UK)

Human Resources
MSAA1020

Remote Working (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Information Security, Etiquette, Best Practices, Team Player, Scenarios, Organising and Planning Work

English Proofreading (UK)

Language & Communication
MSPA14004

English Proofreading (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Verb Tense and Usage, Conditional Sentences, Punctuation, Formal and Informal English, Using Prepositions, Sentence Types, Common Expressions, Comparatives and Superlatives, Idioms, Possessive Pronouns, Pronunciation, Phrases, Homonyms, Homophones, and Synonyms, Adjectives and Adverbs, Forming and Asking Questions, Greetings and Salutations

Reading Comprehension (UK)

Language & Communication
MSVA20007

Reading Comprehension (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Contextual Meaning, Essential Information, Implied Ideas, Main Ideas, Interpreting Information

Remote Leadership

Leadership
MSAA1031

Remote Leadership

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Vision and Goal Setting, Continuos Improvement, Learning Barriers, Emotional Intelligence

Product Management (UK)

Logistics
MSAA1030

Product Management (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Planning, Business Modelling, Lean and Agile Forcasting

Supply Chain Management

Logistics
MSAA1034

Supply Chain Management

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Lean Manufacturing, Forecasting, Inventory, Logistics, Capacity Management, Production, Supply Chain Planning

Management Skills Plus

Management
ESSA4291

Management Skills Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Team Management, Change Management, Leadership Skills, Time Management

Management Skills (UK)

Management
MSAA1014

Management Skills (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Planning, Motivation, Problem Solving and Decision Making, Analytical Skills, Risk Management, Quality Management, Time Management, Communication, Delegating, Employee Performance

Team Management (UK)

Management
MSAA1024

Team Management (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Delegating Tasks and Coordinating People, Establishing Rapport, Effective Communication, Decision-Making Situations, Handling Issues

Time Management (UK)

Management
MSAA1025

Time Management (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Focus, Time Management Challenges, Time Management Tools and Methods, Decisions, Goal Setting, Prioritisation

Customer Service - Financial (UK)

Call Centre
MSDA4003

Customer Service - Financial (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Decision Making Scenarios, Team Player, Financial Operations, Common Financial Issues

Customer Service - Hospitality (UK)

Call Centre
MSDA4004

Customer Service - Hospitality (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Hospitality and Teamwork, Basic Hospitality Tasks, Handling Guest Complaints, Booking Issues, Basic Hospitality Terms

Customer Service - Retail (UK)

Call Centre
MSDA4005

Customer Service - Retail (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Handling Customer Complaints, Online Retail Scenarios, Common Retail Scenarios, Retail Sales Pitch, Customer-Oriented Scenarios

Inbound Call Centre Simulation (UK)

Call Centre
MSDA4006

Inbound Call Centre Simulation (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Complaints and Requests, Sales

Outbound Call Centre Simulation (UK)

Call Centre
MSDA4007

Outbound Call Centre Simulation (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Telemarketing, Survey, Fundraising, Sales

Cognitive Assessment 1

Cognitive Assessment
MSAA1035

Cognitive Assessment 1

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Logical Thinking, Verbal Reasoning, Spatial Reasoning, Numerical Reasoning

Cognitive Assessment 2

Cognitive Assessment
MSAA1036

Cognitive Assessment 2

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Logical Thinking, Verbal Reasoning, Spatial Reasoning, Numerical Reasoning

Data Analysis Plus

Databases and Business Intelligence
ESVA4301

Data Analysis Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Quantitative Analysis, Data Analytics (UK), Excel

Blockchain

Databases and Business Intelligence
ESVA4302

Blockchain

Skill Level(s)
Multiple
Description
Fundamental Concepts, Security, Development,

Crystal Reports 2016

Databases and Business Intelligence
ESVA4303

Crystal Reports 2016

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced
Description
Database Connectivity, Creating Formulas and Parameters, Grouping & Sorting, Types of Reports, Performance Improvements

Access 2019

Databases and Business Intelligence
ESVA4304

Access 2019

Skill Level(s)
Beginner/Intermediate; Advanced/Expert
Description
Macros, Active X, Data Basics, Working with Forms, VBA

MS SQL Server 2017 - Administration

Databases and Business Intelligence
ESVA4305

MS SQL Server 2017 - Administration

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Audit, Backup and Restore, Disaster Recovery, Indexes, Partioning, Performance Troubleshooting, Security

MS SQL Server 2017 - Development

Databases and Business Intelligence
ESVA4306

MS SQL Server 2017 - Development

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Analytic, Ranking and Aggregated Functions,Generating Dynamic Scripts, Generating Dynamic Scripts, Relations and Joins,Using Transactions, Pivoting

Basic AI Knowledge (UK)

Databases and Business Intelligence
MSAA1002

Basic AI Knowledge (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Artificial Intelligence, Natural Language Processing, Machine Learning, Computer Vision

Data Analytics (UK)

Databases and Business Intelligence
MSAA1008

Data Analytics (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Statistical Modelling, Data Visualisation and Interpretation, Hypothesis Testing, Writing Code for Data Analysis, Data Summary and Reporting, Data Pre-processing, Exploratory Data Analysis

Data Science

Databases and Business Intelligence
MSAA1045

Data Science

Skill Level(s)
Beginner/Intermediate; Advanced/Expert
Description
Data Science Tools, Databases & SQL, Statistical Methods, Model Selection, Data Mining, Mathematical Selection

Machine Learning

Databases and Business Intelligence
MSAA1046

Machine Learning

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Artificial Intelligence, Natural Language Processing, Machine Learning, Computer Vision

Basic Artificial Knowledge

Databases and Business Intelligence
MSAA1047

Basic Artificial Knowledge

Skill Level(s)
Multiple
Description

MS Power BI -

Databases and Business Intelligence
MSAA1055

MS Power BI -

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Working with Data Formats, Connecting to Data Sources, Standard Visualizations, DAX Functions, Dashboard Development, Working with Data Filters, Row-Level Security, Editing Data in Power Query, Working with Relationships in a Power BI Desktop, Data Updates

Adobe Creative Cloud CC 2021

Desktop Publishing Software
MSAA1041

Adobe Creative Cloud CC 2021

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Photoshop File Setup and Formats, Illustrator Colour Modes, Colour Applications, In Design File Importing & Exporting, Photoshop Shapes and Colouring, InDesign Text Boxes, Tabs and Tables

Following Directions (UK)

Abilities & Aptitudes
MSAA1011

Following Directions (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Reading Charts and Tables, Working with Technology, Scheduling and Calendar, Directions and Maps, Data Manipulation

Logical Thinking (UK)

Abilities & Aptitudes
MSAA1013

Logical Thinking (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Maths., Anagrams, Deductive Logic, Inductive Logic, Matching Definitions, Logical Puzzles, Word Problems

Numerical Proofreading (UK)

Abilities & Aptitudes
MSAA1016

Numerical Proofreading (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Finding Numeric Data Errors, Referencing Numeric Information, Correlating Numeric Data with Alphanumeric Data, Checking Accuracy and Performing Corrections

Numerical Reasoning (UK)

Abilities & Aptitudes
MSAA1017

Numerical Reasoning (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Arithmetic, Patterns and Relevant Information, Graph Interpretation, Manipulating Data, Table Interpretation

Office Filing (UK)

Abilities & Aptitudes
MSAA1018

Office Filing (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Subject Filing, Numeric Filing, Basic Records Management Concepts, Alphabetic Indexing Procedures, Alphabetic Filing, Geographic Filing, Cross-Referencing

Presenter Skills (UK)

Abilities & Aptitudes
MSAA1019

Presenter Skills (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Presentation Etiquette, Presentation Challenges, Presentation Setup, Presentation Goals, Presentation Methods

Spatial Reasoning (UK)

Abilities & Aptitudes
MSAA1022

Spatial Reasoning (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Compositions in Space, Working with Maps and Plans, Matching Rotated Groups, Matching Shapes and 3-D Objects

Technical Writing Skills

Abilities & Aptitudes
MSAA1023

Technical Writing Skills

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
The Style of Technical Documents, Visual Elements, Steps in Creating Technical Documents, Structure of Technical Documents, Reviewing Work, Basics of Technical Documents, Types of Technical Documents

Verbal Reasoning (UK)

Abilities & Aptitudes
MSAA1026

Verbal Reasoning (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Solving Problems, Deducing Written Information, Interpreting Information, Thinking Logically, Understanding Key Concepts, Drawing Conclusions

Videoconference Communication and Etiquette (UK)

Abilities & Aptitudes
MSAA1027

Videoconference Communication and Etiquette (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Technical Aspects, Using Video, Para linguistic Skills for Video-conferencing, Sharing a Screen and Engaging Participants, Video-conference Etiquette, Engaging Participants in a Video-conference

Matching Skill

Abilities & Aptitudes
MSAA1028

Matching Skill

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Word Defenition,Numerical Matching,Analogies, General Knowledge

Negotiation Skills

Abilities & Aptitudes
MSAA1029

Negotiation Skills

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Planning and Preparation, Emotional Intelligence, Relationship Building, Strategic Thinking, Analytical Skills, Communication and Persuasion Skills, Negotiation Strategies and Tactics, Problem Solving and Decision Making

Multi-Tasking

Abilities & Aptitudes
MSAA1038

Multi-Tasking

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Multitasking Simulation typical workplace tasks

Cybersecurity Awareness

Abilities & Aptitudes
MSAA1049

Cybersecurity Awareness

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Information Security and Protection, Secure Browsing, Malware, Social Engineering, Privacy

Tableau 2021.2

Abilities & Aptitudes
MSAA1052

Tableau 2021.2

Skill Level(s)
Beginner/Intermediate; Advanced/Expert
Description
Technical Aspects, Using Video, Para linguistic Skills for Video-conferencing, Sharing a Screen and Engaging Participants, Video-conference Etiquette, Engaging Participants in a Video-conference

JIRA

Application & Web Development
MSAA1042

JIRA

Skill Level(s)
Multiple
Description
Workflow in Jira, Jira Security, Jira Processes, Features, Development

Magento

Application & Web Development
MSAA1044

Magento

Skill Level(s)
Multiple
Description
Customization Techniques, Understanding Magento Security, Working with Databases and EAV, Magento Frontend Development, Magento Architecture

Call Centre Plus

Call Centre
ESAA4021

Call Centre Plus

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Simulation: Multi Tasking, Chat, Inbound Call Centre, Outbound Call Centre

Customer Service Plus

Call Centre
ESAA4041

Customer Service Plus

Skill Level(s)
Beginner/Intermediate; Advanced/Expert
Description
Form Filling, Chat Simulation, Email Etiquette, Multitasking Simulation

Call Centre (UK)

Call Centre
MSDA4001

Call Centre (UK)

Skill Level(s)
Beginner/Intermediate; Intermediate/Advanced; Advanced/Expert
Description
Profesionalism, Equipent and Technology, Listening, Call Centre Glossary,Inbound Call Centre
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