Simple Scoring & Free Response Questions: Advanced Skills Testing Methods

When the pandemic changed life as we know it, HR professionals could no longer rely on business-as-usual approaches to screening candidates. So, talent acquisition professionals are turning to technology to evaluate prospective hires.

Although companies initially pivoted to “virtual” processes and systems to comply with physical distancing requirements, HR leaders have realized how essential tech-driven HR tools are to the hiring process. In fact, in a recent survey, 70% of HR executives reported that using technology more effectively is key to helping them mitigate the impact of the pandemic on their company’s bottom line.

How to Use Free Response Questions for Pre Employment Testing

Free-response questions enable hiring teams to evaluate candidates’ job-relevant skills, aptitude, and behavioral characteristics. When HR professionals use free response questions in the skills testing phase of the hiring process, they can obtain an in-depth understanding of how the candidate will perform on the job.

eSkill’s Free Response feature allows candidates to respond to pre-employment testing questions and complete tasks in many formats, including text, video, and voice response. The Free-Response feature also allows candidates to attach files, such as word documents, images, spreadsheets, PowerPoint presentations, audio files, and PDF files.

Here are some examples of how companies can leverage eSkill’s Free Response feature.

Assess written English language skills: In our increasingly digital world, writing skills are essential to a growing number of positions across industries. Customer-facing positions like Live Chat Operators, Account Executives, and Sales Associates need to communicate via email, live chat, and text message. Administrative, clerical, human resources, healthcare, and hospitality positions all require a certain proficiency level when writing in the English language.

Evaluate the quality of language translations: As digital transformation continues to accelerate and our world continues to become more interconnected, hiring workers capable of speaking in multiple languages is now a business imperative.

Test verbal communication skills: The ability to communicate effectively with customers, colleagues, supervisors, and business partners is an essential skill for positions across industries. It can provide candidates with job-relevant prompts and evaluate their voice or video responses to identify job-seekers with clear and concise communication skills.

Candidate-uploaded documents: The best way to assess many types of skills is to see the product of candidates’ work. For example:

These examples are just a few ways eSkill’s Free Response feature can help recruiters and hiring teams identify top talent with job-relevant skills. Hiring teams can also use this feature to evaluate candidates’ problem-solving skills, situational awareness, and more.

Simple Scoring of Free Response Questions

Scoring the results of free-response questions does not have to be complicated. eSkill’s Simple Scoring feature enables any member of the hiring team with scoring access to rate responses with one to ten stars and add a comment for context. The response and corresponding score are available for the entire hiring team to see on the “Results by Question” page. With responses and scoring easily accessible, the hiring team can streamline scoring practices and reduce the time it takes to review free responses.

Team Scoring example

With the Team Scoring Feature, organizations can:

eSkill’s cloud-based skills testing solutions enable companies to develop and execute a modern and effective hiring approach. And with unlimited training and support from eSkill’s dedicated U.S.-based Customer Success Managers, configuring employment assessments and leveraging the results is easy. With eSkill’s Simple Scoring and Free Response features, HR professionals can make informed hiring decisions more easily.

Interested in Using Simple Scoring and Free Response Solutions for Skills Testing?

Learn more about the benefits of using eSkill’s Free Response and Simple Scoring features, pre-employment tests, and on-demand video interviews to find qualified candidates quickly.

Request a demo today.

If You Are Not Using Video Interviewing You May Lose Candidates: Here’s Why

video interviewing with eskill.com

2020 was a year like no other. The Coronavirus pandemic brought economies to a halt worldwide and disrupted business-as-usual. As a result, many people lost their jobs, and hiring freezes became commonplace. Then we had social unrest. However, there is a silver lining because these events prompted HR's to re-evaluate and in many cases transform their hiring processes.

Place Diversity, Equity, & Inclusion Efforts

Companies nationwide pledged to commit to diversity, equity, and inclusion efforts in their hiring practices. And while most organizations were already using video interviews to support remote hiring practices, HR leaders saw how they could help mitigate bias and discrimination.

Unlike traditional interviews, on-demand video interviews remove subjectivity from the hiring process by removing the interviewer from the equation. Instead of answering questions one-on-one with a live interviewer, candidates record responses to a predetermined set of questions that are presented in the same order to every candidate.

eSkill also offers a Team Scoring feature that allows multiple hiring team members to rate the same interviews independently based on pre-defined scoring criteria. eSkill’s on-demand video interviewing platform even enables administrators to hide candidates’ identifying information from hiring team members to further reduce the possibility of bias. Once approved, the scores are averaged to create an objective evaluation of the candidate.

Rather than relying on subjective measures such as education credentials or work history, leading companies use an objective approach to identifying candidates with the skills needed to succeed in a position. Google, Apple, and IBM are just some of the big names that have dropped college degree requirements from job postings. Instead, these industry giants have turned to skills-based hiring to provide a fair, unbiased, and consistent basis for employee selection.

As businesses begin to lay the groundwork for increased diversity and inclusion efforts within their workforce, they must consciously eliminate subjective employee selection criteria. Using eSkill’s on-demand video interviews and employment skills tests provides an unbiased and objective approach to hire top talent.

Digital Transformation Improves the Candidate Experience

When employees were sequestered in their homes and offices went dark in an effort to contain the virus, the world of work changed rapidly, and hiring processes were no exception. HR leaders quickly adopted video interviewing technology and workflow collaboration tools to keep pace. By October 2020, the majority of HR's said they were using or planning to use video interviewing.

Talent acquisition leaders initially used video interviewing solutions to comply with social distancing guidelines. However, the impact of video interviews on candidate experience will spur further adoption in HR departments because organizations know their most valuable asset is human capital.

Despite recruiters and HR professionals having access to a large pool of available talent, they still believe fostering a positive relationship with candidates is important.

As HR leaders work to develop the “new normal” for hiring, the candidate experience must be a top consideration. eSkill’s on-demand video interviewing platform facilitates an exceptional candidate experience by: 

A Company That Cares?

Employers cannot hide from a negative candidate experience because social media and employer review sites such as LinkedIn, Facebook, Twitter, and Glassdoor all provide a medium for candidates to share their experience publicly. It might not seem possible that negative reviews from one or two dissatisfied candidates could tarnish your brand, but poor candidate experiences can have a profound effect on a business’s public image, and, as a result, its attractiveness as a potential employer.

As the Coronavirus pandemic continues, asking candidates to meet for a face-to-face interview does not demonstrate that an employer cares about its workforce. Whether the position interacts with the general public does not matter. Employers need to send the message that they care about the health and well-being of their workforce, and that includes hiring managers and potential new-hires. If candidates feel that a company is not taking adequate precautions, they may develop a negative opinion of the employer.

While technology is always an integral piece of the hiring puzzle, its role in HR has never been more prominent than it is now because on-demand video interviews minimize administration, mitigate bias in hiring decisions, and improve the overall candidate experience.

Interested in On-Demand Video Interviews for Hiring?

Learn more about the benefits of using eSkill’s on-demand video interviewing platform, skills tests, and behavioral assessments to find qualified candidates quickly.

Request a demo today.